Ulster bank to write off shortfall in some agreed sale cases

I wouldn't wish dealing with the ulster bank arrears centre in Scotland on my worst enemy . Never have a came across a more incompetent lot.
 
Make sure you keep ALL letters from UB as they DON'T keep copies!!!! I have a letter, that the Mortgage Dept say does not exist!!
 
Agree with the above sentiment - 3 years of dealing with UB were enough to drive me batty. The stories I could tell.....

But I wont go on a rant, not worth the aggravation

And yes, keep ALL correspondence, key in me defending my case. Dates, times of calls, keep a log.
 
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