We're having no luck connecting for the first time to Eircom Broadband - and even less getting useful help from Eircom support line.
In short, a wired connection via "grey box" modem. All wires connected correctly. Can get Local Area Network connection but cannot connect to internet because "DSL is down"
Have reset the modem, checked the filters, had eircom support people check the line from the other end, all to no avail. Waited a week so far for a call back from Eircom.
We beginning to despair! Broadband is all supposed to be easy.
Computer is about four years old. It has Intel PRO/100 VE Network Connection. (Would this be sufficent to get a wireless connection?)
Can anyone suggest what might be wrong?
In short, a wired connection via "grey box" modem. All wires connected correctly. Can get Local Area Network connection but cannot connect to internet because "DSL is down"
Have reset the modem, checked the filters, had eircom support people check the line from the other end, all to no avail. Waited a week so far for a call back from Eircom.
We beginning to despair! Broadband is all supposed to be easy.
Computer is about four years old. It has Intel PRO/100 VE Network Connection. (Would this be sufficent to get a wireless connection?)
Can anyone suggest what might be wrong?