I watched the recorded piece as it was broadcast - I had not seen it beforehand.
It was simply wrong to say he had a rate specified in his contract. Those who had a rate specified, got them. The 300 or so borrowers who were put on the higher rate had the wording "the tracker rate then prevailing" as discussed at length in this thread
PTSB - on expiry of fixed rate, tracker rate not specified
I tried to explain that and correct the error made in the report, so, of course I came across as "dressing it up" on behalf of ptsb. But I don't go on these programmes simply to ignore the facts and abuse banks.
The AIB case has a rate specified as far as I know, and I understand that the FSO has ruled against them. I don't know what AIB's defence is, but I suspect it is clutching at straws.
Brendan