Appreciate your input Zenith thanks. I have eir fibre (get approx 80 megs wired). Have been with eir 14 years (slower broadband originally) & solid as a rock, until my line broke just this week actually but fair play they dealt with the fault efficiently.
I understand eir are all phone line whereas virgin are all TV and that appealed, because it means I can have 2 broadbands at once and the switch is much less risky.
But seeing a thread like this about nightmares of switching from eir is concerning. I initially assumed it could be an ordeal, but then saw how our relation's switch went ok last year & read the switching info page at
https://www.eir.ie/switching/ and thought maybe this is plain sailing after all & there is some sort of switching code all the providers have to abide by now?
I'm not bothered about a landline outage during porting. It's barely used these days, whereas the broadband is *vital*.
We will no longer be able to have wired connections for work as in a different room from TV, but just a partition wall between & I'm hoping the potential 500 megs wired should result in a good wifi signal to the macs.
I'm only switching because of the huge hassle we had with the older family member's eir service last year. We needed to upgrade their broadband to be compatible with security cameras & there was literally endless hours on the phone waiting and then getting nowhere with reps & being passed from billy to jack. In the end we could find no way of getting eir to sell us something! So the only solution was to go nuclear and switch to another provider to sort it out, which we were loathe to do mid pandemic.
The whole thing was a nightmare & it brought home to me that if anything cropped up with our own service, we could have big trouble too. I've since heard so many eir horror stories in the media & it was even raised in some govt committee I think.