Hi all,
I am submitting a complaint to the ombudsman - basically the bank are now denying that our mortgage was interest only for the duration which is certainly how it was sold to us.
My question is - do I need to submit anything other than the final response letter from the bank and the completed complaint form?
Thanks for any advice.
I am submitting a complaint to the ombudsman - basically the bank are now denying that our mortgage was interest only for the duration which is certainly how it was sold to us.
My question is - do I need to submit anything other than the final response letter from the bank and the completed complaint form?
Thanks for any advice.