Smart were pushed out of market by eircom

I wasn't refering to the ins and outs of the way in which that whole debacle played out. I am more than familiar with it as I was a Smart customer then and still am now I was just questioning why this thread seemed to be talking about them like they had gone bust which isn't the case.

For the record I stuck with them through 3 weeks or so of 'no service' back in October '06 and since then everything has been fine and I am glad now that I didn't jump ship to another provider as the service has been perfect since then. That said, who knows what the future holds for them.
 
Dowee said:
For the record I stuck with them through 3 weeks or so of 'no service' back in October '06 and since then everything has been fine and I am glad now that I didn't jump ship to another provider as the service has been perfect since then.
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Residential voice only customers whose exchanges were not Smart broadband enabled had no choice but to "jump ship" once Smart reneged on their contractual obligation to provide a service. My mother was one of those in this position. From what we can gather Smart did their best to stymie this ship jumping by unnecessarily putting a temporary out of service block on her line for some unknown reason resulting in the whole debacle that I documented elsewhere and which tool until late December to resolve.
 
I sympathise with you/her on this matter but I wasn't refering in any way to her case or the problems other voice only customers had, that should have been clear from my post above but maybe I should have specifically stated it.

Anyway my original question has been answered so I'll be leaving it there. Thanks
 
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