Hello,
My mortgage provider wants to do business by telephone rather than the written word.
I wrote to them last week asking them very nicely that we would prefer to receive updates on the status of our mortgage by post.
We are experiencing financial problems and would prefer to deal with the bank this way. We have also asked them not to call to the property.
We've been since told that maybe we were a bit out of order by asking them not to contact us verbally. We are a bit worried now and concerned that this may backfire on us.
My mortgage provider wants to do business by telephone rather than the written word.
I wrote to them last week asking them very nicely that we would prefer to receive updates on the status of our mortgage by post.
We are experiencing financial problems and would prefer to deal with the bank this way. We have also asked them not to call to the property.
We've been since told that maybe we were a bit out of order by asking them not to contact us verbally. We are a bit worried now and concerned that this may backfire on us.