Hi there,
I hope I am in the right area - if not please advise.
I'm pregnant - due to have baby any day. Husband and I rent a house in Dublin. Quite expensive - paying 1500 per month but we have tried to negotiate since last summer and not happening - they will review it when our contract is coming up for renewal. Anyway, it's a great house and we can afford it for now. Thats not the issue. (But it annoys me when you read further).
Early this week our gas boiler stopped working. Alerted the agency. They never came back to me. I got a friend who is a registered gas boiler engineer to take a look - completely bust - old age. He very kindly wrote out everything that was wrong with the boiler - from approx xost to replace to re-fit the bits not working - and I relayed to the agency. I figured this would save time on them sending someone to diagnose the fault and then have to go back to the agency and then the landlord etc etc. agency very happy we did this and guaranteed they would speak to landlord ASAP and get heating fixed, expecially as I'm pregnant and due any day.
We have had no word back from the agency as yet (48 hours since report submitted) and I'm really annoyed. They are not returning my calls. while I understand they have to contact the landlord and then organise a tradeperson to do work, but come on....48 hours and still nothing? And i'm about to pop anytime. And I have told them that as I'm on maternity leave I'm in the house and an engineer can come anytime!
Any advise on what I should do would be very much appreciated.
Thanks,
Alli
I hope I am in the right area - if not please advise.
I'm pregnant - due to have baby any day. Husband and I rent a house in Dublin. Quite expensive - paying 1500 per month but we have tried to negotiate since last summer and not happening - they will review it when our contract is coming up for renewal. Anyway, it's a great house and we can afford it for now. Thats not the issue. (But it annoys me when you read further).
Early this week our gas boiler stopped working. Alerted the agency. They never came back to me. I got a friend who is a registered gas boiler engineer to take a look - completely bust - old age. He very kindly wrote out everything that was wrong with the boiler - from approx xost to replace to re-fit the bits not working - and I relayed to the agency. I figured this would save time on them sending someone to diagnose the fault and then have to go back to the agency and then the landlord etc etc. agency very happy we did this and guaranteed they would speak to landlord ASAP and get heating fixed, expecially as I'm pregnant and due any day.
We have had no word back from the agency as yet (48 hours since report submitted) and I'm really annoyed. They are not returning my calls. while I understand they have to contact the landlord and then organise a tradeperson to do work, but come on....48 hours and still nothing? And i'm about to pop anytime. And I have told them that as I'm on maternity leave I'm in the house and an engineer can come anytime!
Any advise on what I should do would be very much appreciated.
Thanks,
Alli