I received a letter from BOS last week saying that they were still assessing my case & that I should expect to hear by the end of December.
This morning I received a refund cheque of the overcharge on my account with compensation.
Pepper had previously advised that the portion of overcharge was not significant but it turned out it was for a lot more than I expected.
I'm assuming others will get their confirmation of overcharge sooner than later unless they are very complex.
This morning I received a refund cheque of the overcharge on my account with compensation.
Pepper had previously advised that the portion of overcharge was not significant but it turned out it was for a lot more than I expected.
I'm assuming others will get their confirmation of overcharge sooner than later unless they are very complex.