Violet Rose
Registered User
- Messages
- 100
I spoke with Quinn Direct last wednesday in relation to an accident with one of their policy holders - after being changed to 4 different advisors - I eventually got to speak to someone in claims - he took all the details and advised than an assessor would contact me within 24 hours -
today I contacted them again, and again was put through to 4 different poeple, the guy I was initially talking to was out today, the claim handler was on leave and the girl i spoke to advised that there was no record of my conversation or claim from last wednesday - I had to go through all the details again -
I have been told that Quinn are usually very good and excellent service, guess I got off to a bad start - anyone else have similar dealings
today I contacted them again, and again was put through to 4 different poeple, the guy I was initially talking to was out today, the claim handler was on leave and the girl i spoke to advised that there was no record of my conversation or claim from last wednesday - I had to go through all the details again -
I have been told that Quinn are usually very good and excellent service, guess I got off to a bad start - anyone else have similar dealings