Does anybody know or have experience with dealing with the Permanent TSB on Debit card fraud?
My account had over 2800euro withdrawn in China and Korea on the 9th & 10th of this month,September. I filled out the forms and got them stamped by the Gardi regarding the fraud, returning them to the bank.
Now two weeks later mortgage has come around and other debts to be paid and my account is almost dry. When I ring the fraud department they wont tell me if I've lost the money or will get it back . As you can imagine this is getting pretty stressful.
Has anybody gone through this with PTSB? And how did it turn out?
My account had over 2800euro withdrawn in China and Korea on the 9th & 10th of this month,September. I filled out the forms and got them stamped by the Gardi regarding the fraud, returning them to the bank.
Now two weeks later mortgage has come around and other debts to be paid and my account is almost dry. When I ring the fraud department they wont tell me if I've lost the money or will get it back . As you can imagine this is getting pretty stressful.
Has anybody gone through this with PTSB? And how did it turn out?