Hi,
I had an item delivered from uk and when the item arrived in the republic, I opened the parcel motel locker with the pincode, the box was inside but the item was not in the box. The box had been tampered with and had a cut to the side covered up with packing tape.
Parcel Motel have delayed and delayed and have offered me the minimum compensation of quarter of the item value.
They have not given me any detail on why the box was in the locker but was empty?
The seller that has very high ratings sold via amazon uk sent me a picture of the item in the box that was delivered. Yet only the box was in the parcel motel locker, no item.
I have asked the seller to try to get any signed proof it arrived in northern ireland parcel motel correctly.
Can anyone offer any help with this?
regards
I had an item delivered from uk and when the item arrived in the republic, I opened the parcel motel locker with the pincode, the box was inside but the item was not in the box. The box had been tampered with and had a cut to the side covered up with packing tape.
Parcel Motel have delayed and delayed and have offered me the minimum compensation of quarter of the item value.
They have not given me any detail on why the box was in the locker but was empty?
The seller that has very high ratings sold via amazon uk sent me a picture of the item in the box that was delivered. Yet only the box was in the parcel motel locker, no item.
I have asked the seller to try to get any signed proof it arrived in northern ireland parcel motel correctly.
Can anyone offer any help with this?
regards