NIB - introducing cashless banking

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MandaC

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Got a letter today stating that my branch, NIB Blanchardstown will no longer handle cash transactions, including over the counter cash withdrawals and lodgement, night safe lodgements and foreign currency and safe custody services.

Instead, they are going to "give you a deeper insight into your finances, helping you to review your present position and to achieve your future goals......also introduce you to specialists in specific areas such as pension and invstment planning"

They want their customers to conduct their day to day banking transactions by the telephone banking service.

Anyone know if this is all NIB's?
 
MandaC said:
"give you a deeper insight into your finances, helping you to review your present position and to achieve your future goals......
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I can't help but wonder at their choice of words, since when did banking go psychological:confused:
 
Yes the same at the branch in Athlone. Imagine a bank that does not accept cash. Its like the pub with no beer.
 
It's a Danish approach to banking and remember NIB are owned by Danske Bank. Their belief is that we use cash too much in Ireland (and cheques for that matter) and that we should be using electronic means far more, as they do in Scandanavia. Remember cash is a huge cost for banks in terms of processing and security. When they opened up some new branches a couple of years back, those were cashless branches.

There was a story in the Sunday papers that they are entering into an arrangement with an Post so that if you need to do cash banking, you can do it via a Post Office but there were no further details on the story
 
A friend wanted to pay al bill with cash and was told to go to the Post office, get a Postal order and take it back to the bank. Imagine what he told them.
 
My branch (AIB) has been like that for a couple of years now. It's only 2-3 times I've needed to go to another branch to deal with cash.

The upside of it is no queues when you need to go in to do something.
 
My NIB branch is closing down in a few weeks time. If I need to take out more cash than my laser card allows I will need to ring the bank and ask them to temporarily increase the daily limit on the card and then when sufficient funds have been withdrawn I'll have to ring them again to reduce the daily limit - I don't fancy leaving a high limit on my card for security reasons. Another barnacle pulling on our decision as to whether or not we should change to another bank.

Justsally
 
justsally said:
My NIB branch is closing down in a few weeks time. If I need to take out more cash than my laser card allows I will need to ring the bank and ask them to temporarily increase the daily limit on the card and then when sufficient funds have been withdrawn I'll have to ring them again to reduce the daily limit - I don't fancy leaving a high limit on my card for security reasons. Another barnacle pulling on our decision as to whether or not we should change to another bank.

Justsally
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Why not get a high limit, but keep most of the funds in another account. That way you can instantly transfer funds to the ATM account via eBanking or phone banking when you need to.
 
NIB - introducing cashless banking.

I know that there are alternatives ways of getting money from my account but I'm just making the point that *double double toil and trouble* doesn't appeal to me. :mad:

Guess I'm penny pinching but why should I have to pay for telephone calls to transfer funds when I have "free banking". We won't talk about the low percentage interest rate on my current account which will be reduced/negated by phone call charges etc. Rant over.

Justsally
 
justsally said:
Guess I'm penny pinching but why should I have to pay for telephone calls to transfer funds when I have "free banking". We won't talk about the low percentage interest rate on my current account which will be reduced/negated by phone call charges etc. Rant over.

Justsally
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No charges apply to eBanking.
 
NIB - introducing cashless banking.

I wasn't going to mention "E-banking" but here goes.:eek: We only had erratic internet service for the last week. I had to use the library to send off important e-mails. I'll check out the other banks in the course of time.

Cheers

Justsally
 
Im with nib Finglas, closing this branch and we've to use Malahide road even though we live in Swords and there is a Swords branch!!.. we got that letter also
 
wouldnt like to be moving bank in this age... wouldnt get the same terms etc and i know we'd probably lose our over-draft which unfortunately we need to keep with the way things are..
 
Safe Custody Service

I see from their letter that NIB are also, inexplicably, withdrawing the Safe Custody Service. They are currently minding our house deeds. Can anybody suggest an alternative safe place to keep them - other than move banks (we are very happily with NIB for 13 years now).
 
justsally said:
Guess I'm penny pinching but why should I have to pay for telephone calls to transfer funds when I have "free banking". We won't talk about the low percentage interest rate on my current account which will be reduced/negated by phone call charges etc. Rant over.

Justsally
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If you have a local/national call bundle included in your phone bill, instead of using the 1850 or 1890 numbers you can use the number provided by your bank for calls from outside Ireland- usually a Dublin number, so the call would not cost you any extra. The same goes for ESB, Bord Gais, public services etc. The number for NIB telephone banking is +353 1 478 1014

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