Hi all,
I just wanted to see if there were many people out there who are still yet to receive their 2014 mortgage statement from Pepper? We are former Irish Nationwide customers and I have rang them to check the status of statement but I keep getting the same response - there were system issues but we will sending them out in the next couple of weeks - it's now mid-May!
We also pay our mortgage on the 25th of every month - have done so since we took it out but since Pepper have taken over administration, we get two letters each month (one for me and one for my husband) saying that we have missed our payment. I have rang them about this on several occasions, each time to be told that the letters are system generated and just to ignore - there is no issue as we pay before the end of the month so no late payments are recorded.
I am just a bit concerned about it as there seems to be a pattern emerging. Is anyone else having the same experiences?
Many thanks.
I just wanted to see if there were many people out there who are still yet to receive their 2014 mortgage statement from Pepper? We are former Irish Nationwide customers and I have rang them to check the status of statement but I keep getting the same response - there were system issues but we will sending them out in the next couple of weeks - it's now mid-May!
We also pay our mortgage on the 25th of every month - have done so since we took it out but since Pepper have taken over administration, we get two letters each month (one for me and one for my husband) saying that we have missed our payment. I have rang them about this on several occasions, each time to be told that the letters are system generated and just to ignore - there is no issue as we pay before the end of the month so no late payments are recorded.
I am just a bit concerned about it as there seems to be a pattern emerging. Is anyone else having the same experiences?
Many thanks.