Wait for mabs if at all possible. Or, post the information in the relevant section of this site and see what the feedback is. Money Village can speak to the banks on your behalf but have no more influence than you yourself have. They also charge comission on your payments to the various institutions, which can go on for the duration of the loan/s.
I'll put it this way, it will cost you a lot more in the medium to long term to work through this company or any others offering the same service. As Brendan says MABS is free, wait 4-6 weeks. I hope things work out OK for you in the end.