paddywhacker
Registered User
- Messages
- 102
A mate of mine ordered a high value item some months back and put a deposit of 1k on it. He was given a delivery date of eight weeks but fourteen weeks passed and still nothing was happening. He complained but no joy and eventually threatened to walk away but was told he woudn't get his deposit back.
So he called the Consumer rights group who told him he was entitled to his money back as he didn;t get the item so he went back and told the company to stuff it, and he wanted his deposit back. He'd originally paid by credit card and wanted the 1k put back on. They said, no, it would have to be issued by cheque and then after another 3 weeks humming and hawing (and lots of complaints on his part) they agreed to have the cheque issued and couriered to his house some 18 weeks after he put the money down.
But when he got the (printed) cheque, he discovered that it was for 10k not 1k. It wasn't a case of an extra '0' as it was a printed cheque and the word 'one' was typed under the 10k box.
Anyway my question is this, what would you do? I think he should inform them of the mistake and give it back, but his reasoning is that they messed him around for months and treated him and his custom with contempt. So he reckons he'll just wait for them to notice it and come to some arrangement then. It's now been over two months and they still haven't noticed! He asked around friends for their take on it, and most people are of the opinion he should just keep his mouth shut!
What do the other members here think? I'm beginning to feel like I'm the only fool who thinks honesty is the best policy here..
So he called the Consumer rights group who told him he was entitled to his money back as he didn;t get the item so he went back and told the company to stuff it, and he wanted his deposit back. He'd originally paid by credit card and wanted the 1k put back on. They said, no, it would have to be issued by cheque and then after another 3 weeks humming and hawing (and lots of complaints on his part) they agreed to have the cheque issued and couriered to his house some 18 weeks after he put the money down.
But when he got the (printed) cheque, he discovered that it was for 10k not 1k. It wasn't a case of an extra '0' as it was a printed cheque and the word 'one' was typed under the 10k box.
Anyway my question is this, what would you do? I think he should inform them of the mistake and give it back, but his reasoning is that they messed him around for months and treated him and his custom with contempt. So he reckons he'll just wait for them to notice it and come to some arrangement then. It's now been over two months and they still haven't noticed! He asked around friends for their take on it, and most people are of the opinion he should just keep his mouth shut!
What do the other members here think? I'm beginning to feel like I'm the only fool who thinks honesty is the best policy here..