I fell into arrears on my mortgage , on engagement with the bank I was told that if I rented my property out and moved home and sought forebearance my property would be classed as a BTL and I would loose my PDH rate on the mortgage, it transpires this information was in correct and I would have been entitled to avail of the CCMA and MARP. In a nutshell the information I was given was incorrect this affected a lot of my decision making regarding my finances for a long number of years am I entitled to redress , I had serious health issues at time of making the initial enquiry.