With reference to BT and other phone providers in this country, I have to say that based on my recent experience with BT, I would not reccomend them to anyone. About 6 months ago, we moved into our new home, and the landline would accept incoming phone calls, bit not outgoing. I contacted BT, as they were the providers, and would have been quite happy to agree a new contract with them. However, I was informed that there was a problem with the previous account holders, and that they would neither accept me as a new customer, nor release the line, due to an unpaid bill that the last owners had left. I explained that we were new owners of the property, and that this had nothing to do with us, and even got my solicitor and estate agent to send them confirmation of the same. However, they got nowhere due to BTs arrogant and stubborn attitude. In the meantime, we had a billpay mobile contract, luckily, but naturally because we now had to use it for all necessary calls, the bills for 2 months were astronimical. We could also not sign up with any other phone provider, because BT refused point blank to release the line. After about 2 months of frustration, I came across Comreg, and rang them. I was told to write a registered letter to BT, quoting a reference/case number that Comreg gave me, and asking that my line be released within 7 days, otherwise Comreg would step in on my behalf. I sent the letter on Monday, and on Friday morning my line was releaed!! This was despite speaking to God only knows how many technicians, managers, etc, at Bt who had said nothing could be done. I would NEVER go near BT again after this, and I have heard several stories from friends about Talktalk, Perlico and the likes. most people complain about unreliable broadband, terrible customer service, and large bills. Also I have found that Eircom controls the lines also, so if theres a problem, Eircom either drags theri feet for weeks if a repair is needed, or won't call, as you have used an alternative provider, whic I also think is a disgrace.