Welfarite we just had the same thing happen with our son"s Playstation 3, only 6 weeeks old and bought to replace the xbox 360 that crashed twice. Rang Sony helpline and they told me to return it to shop for replacement, shop argued the point that they were losing out but told them in no uncertin terms to sort it out with Sony, long story short after some much debating they replaced it as a " once off ", worth trying if you still have the receipt handy!!