Markjbloggs
Registered User
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or : When is an Upgrade not an Upgrade?
Has anyone here been "upgraded" to the latest and greatest Eircom broadband package?
If so, have you checked your download speed versus what you had prior to your upgrade?
I did - it is slightly worse. My upload speed has deteriorated even more.
Now, I get a bill where I have been charged for excess usage. I have to ask the question - "Was this upgrade just a subterfuge for Eircom charging for excess usage?" The amount involved is not large, but it is the sneaky way it was implemented that has annoyed me. They never charged before because their billing system was not set up for it (if I am not mistaken). Also, the "upgrade" took place in July, but I was not informed until Sep - needless to say they applied the excess usage charges without my knowledge.
Question : Is this kind of marketing allowed?
The inevitable follow-on question : has anyone here ever gotten rid of their landline completely and gone with UPC or WiMax for broadband?
Has anyone here been "upgraded" to the latest and greatest Eircom broadband package?
If so, have you checked your download speed versus what you had prior to your upgrade?
I did - it is slightly worse. My upload speed has deteriorated even more.
Now, I get a bill where I have been charged for excess usage. I have to ask the question - "Was this upgrade just a subterfuge for Eircom charging for excess usage?" The amount involved is not large, but it is the sneaky way it was implemented that has annoyed me. They never charged before because their billing system was not set up for it (if I am not mistaken). Also, the "upgrade" took place in July, but I was not informed until Sep - needless to say they applied the excess usage charges without my knowledge.
Question : Is this kind of marketing allowed?
The inevitable follow-on question : has anyone here ever gotten rid of their landline completely and gone with UPC or WiMax for broadband?