ECC misleading headline:1 in 3 goods fail to arrive when shopping online

The ECC does great work in promoting consumer rights across Europe.

They made a mistake in this press release. I have made mistakes before. I am sure that everyone contributing to this thread has made mistakes.

This does not enhance their reputation and I agree that they should have simply and clearly acknowledged their error quickly and corrected it. Having said that, I don't see that there is much to be gained by hounding a good organization over one mistake.

Brendan
 
I am disappointed to see that this misleading headline is still on their [broken link removed]6 months later.

Brendan
 
Good News!

It looks like ECC-Dublin has finally got around to rectifying the offending incorrect article heading.

Unfortunately they still need to correct the heading in their 2006 archive [broken link removed]

[broken link removed](word doc download)
 
Eighteen months and they still havent got around to fixing their 2006 archive:
[broken link removed]

Was there a 2007 version of the report?
 
It seems the misleading headline is still rattling around their archive.

Did they ever apologise for the headline which was so blatantly wrong? pdf from their archive:
[broken link removed]

PRESS RELEASE: MAY 29 Shopping online – 1 in 3 goods never arrives
MAY 29 – Third of online buys fail to arrive : The Irish Times, Laura Slattery
– News at one with Sean O’Rourke
– Spin FM
– Consumer affairs boss warns e-tailers : Electricnews.net, Andrew McLindon
– Shopping on-line in Europe: 1 in 3 goods never arrives : Out-law.com
– Netgain Issue 1 2003 IIA magazine
30 – Lite FM
– Shopping online in Europe – 34% of goods not delivered : iia.ie
31 – Newstalk
– E-tailers may face prosecution : Irish Independent, Ailish O’Hora
– Online shoppers not receiving goods claims watchdog : Irish Examiner, Kelly Andrew
JUNE 5 – EU Shops E-tailers : Business & Finance, Andrew McLindon
– Eastcoast radio
6 – European consumer report casts doubts on online delivery and use of credit cards
: The Irish Times, Laura Slattery
– Sell out: online Shopping proves unsatisfactory : Irish Examiner, John Hearne
– ElectricNews.net, Andrew McLindon
9 – Red FM Cork
– Shopping online in Europe – 1 in 3 goods never arrive : Public Sector Times
11 – Anna Livia
19 – Southeast Radio
22 – Question of Money: Set internet sales to rights and get your goods.
: Sunday Business Post
JULY 3 – Buying online? New VAT tax and doubtful delivery record add to uncertainty.
: Irish Independent
AUGUST 1 – Beat 102/103FM
22 – Online shopping is virtual scam : Irish Independent
SEPT – Online swindle : Consumer Choice magazine
OCT – Inside.ie website
 
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