Hello,
I recently mid-may cancelled a subscription service, in writing to a service provider, my last access to the service was the last day of May(I was told).
I (maybe foolishly) assumed the service provider would cancel the direct debit. I have spotted that 2 further direct debits have been taken 02/06 and 03/07. I have now obviously cancelled the direct debit.
There was a 1 month cooling off after quitting the service in the small print so if the had told me I couldn't finish until the end of June I would have understood and expected the further direct debit at the start of June, however I was told my last access would be the end of May.
Can I ask for 1 or 2 of these payments back?
Thanks, Jack
I recently mid-may cancelled a subscription service, in writing to a service provider, my last access to the service was the last day of May(I was told).
I (maybe foolishly) assumed the service provider would cancel the direct debit. I have spotted that 2 further direct debits have been taken 02/06 and 03/07. I have now obviously cancelled the direct debit.
There was a 1 month cooling off after quitting the service in the small print so if the had told me I couldn't finish until the end of June I would have understood and expected the further direct debit at the start of June, however I was told my last access would be the end of May.
Can I ask for 1 or 2 of these payments back?
Thanks, Jack