Disappointed with BOSI's lack of contact with customers

[pinkyBear]

As my title suggests I am really peed off by the lack of contact and lack of information that BOSI have provided us customers.....

 

[smiley]

you hardly expected them to write to you all first? Come on.

They stated today that they will write to their customers.

 

[pinkyBear]

I expected a bit more that I have currently gotten. I have posted previously where by they advertise higher rates and when I rang them - I am told something different..

 

[Eanair]

I expected a bit more that I have currently gotten

And given that the staff only found out what was happening an hour before the media did, who do you think was going to write the letters/make the contacts?

 

[Marion]

I will be sorry to see the branches go.

I have had a tracker mortgage with them since they came into Ireland.

I also have a credit card and a flexisave a/c with Halifax. I find their telephone staff extremely helpful.

The local staff are always extremely courteous and polite and I am sorry that they will be losing their jobs in the next couple of months. I wish them well in the future.

Marion