Hi,
I would like to know where i stand with regards the following situation:
I bought TV from pixmania, it was delivered and when i unpacked it, the screen has a mark on it that it will not come off.
I have rang their customer service with no avail and when i used their online service, its asking me to send back the tv to france at my expense (37 kgs!!!!) for them to inspect it. This seems completely rediculous. Do i have rights here..
Pixmania have the worst customer service and online email service that i have ever come across.
Thanks
I would like to know where i stand with regards the following situation:
I bought TV from pixmania, it was delivered and when i unpacked it, the screen has a mark on it that it will not come off.
I have rang their customer service with no avail and when i used their online service, its asking me to send back the tv to france at my expense (37 kgs!!!!) for them to inspect it. This seems completely rediculous. Do i have rights here..
Pixmania have the worst customer service and online email service that i have ever come across.
Thanks
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