kellyoreilly
Registered User
- Messages
- 29
I bought some presents from a website for christmas. I thought the company was based in UK but it seems that they are in Germany.
They notified me that my order was dispatched on 18th Dec via DHL and shd be delivered by 21st Dec.
The parcel failed to arrive before christmas or up to 4th Jan.
I contacted the company who said that they would reissue the order at no cost to me.
This morning an An Post van arrived with the original parcel which it seems had been kept in customs. The postman said he could not deliver the parcel unless i paid almost €40. I asked why and he said because it must hv come from outside EU.
I told him that i thought it had come from UK but he said he didnt know.
I paid the money and he said i could take it up with Revenue. When i got the parcel it had clearly marked on it the senders name and address in Germany in several places. The parcel had also been opened.
Does anyone know if something changed in the budget as i thought once it was within EU there were no extra charges
They notified me that my order was dispatched on 18th Dec via DHL and shd be delivered by 21st Dec.
The parcel failed to arrive before christmas or up to 4th Jan.
I contacted the company who said that they would reissue the order at no cost to me.
This morning an An Post van arrived with the original parcel which it seems had been kept in customs. The postman said he could not deliver the parcel unless i paid almost €40. I asked why and he said because it must hv come from outside EU.
I told him that i thought it had come from UK but he said he didnt know.
I paid the money and he said i could take it up with Revenue. When i got the parcel it had clearly marked on it the senders name and address in Germany in several places. The parcel had also been opened.
Does anyone know if something changed in the budget as i thought once it was within EU there were no extra charges