I purchased Laptop for my daughter for college and when I looked at the paperwork the next day I spotted that they had signed me up to 8.99 per month cover plan. I got it reversed with multiple apologies. I demanded some form of compensation. Had a call from store manager yesterday and he's now claiming that I signed a Direct Debit mandate. I asked him to put a copy in the post so I can see it (I'm quite a distance from the store) but he's refusing to do this - claims Data Protection Act prevents him.
Is there anyone out there had similar experience and if there is, how did you get it resolved?
Is there anyone out there had similar experience and if there is, how did you get it resolved?