creative Zen freezing

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bamboozle

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About 8 months ago my creative zen froze on me, so I just presumed it was bunched left the battery die and never touched it again (and since bought a nano) however I was recently told that if it freezes it can be fixed, can anyone advise how this is done,
 
You'd need to post some more specific details about what exactly happened/happens.

Perhaps a firmware upgrade or restore would help?

Have you checked the Creative support and download pages for this device?
 
If you haven't tried already you could do a hardware reset. There should be a tiny hole on one side of the zen that you can stick a pin in. I bought my sister one for christmas and it froze. Hardware reset got it back running.

Then as Clubman suggest it is probably best to go to the creative website and search for a firmware upgrade
 
Yeah - sorry - I should have suggested a hard reset first. Check what impact this might have on any stored tracks/data etc.
 
I had the same problem. I upgraded the firmware. It still freezes sometimes but I recommend it anyway. In the meantime, a recharge and a hard reset should help.
 
The Creative support pages have info on specific problems like this affecting specific models. Maybe your one is covered there?
 
we've been through I think 7 zens since April 06 in my house .. my dads, sisters, and her boyfriends have all frozen been sent back to creative and replaced only for it to happen again ..repeatedly! They seem easy enough to deal with though and have replaced them without fuss everytime. My sister and her boyfriend have moved onto ipods now but my dads 3rd zen seems to be holding out!
 
Happened to mine recently, took it back to where i bought it and they replaced it there and then. That was after i tried all that reset and firmware stuff.
 
This happened to mine and my bf fixed it for me, will ask him and report back as to how he fixed it..he used to sell them :)
 
Mine frooze a few times soon after using it and just used the re-set function. It has been ok since then (4 weeks ago). Very disappointed with it for this reason (and battery life is poor also) :-(
 
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