I signed up to SKY last week they installed on Saturday just gone.
The package was mis-sold/represented in my eyes and I don't want the service anymore.
I rang them a few hours after the install and asked them where my extra stations where.. they said I had to pay an xtra €15/month for them.. I was going mad.. I said there website was very mis leading etc.
I emailed them to check and was told again they it was extra but since I was in 30 days I could cancel without early cancellation fee. I have this in an email.
If the same email the person said the upgrade would cost £5.25/month. I replied saying that £5.25/month is about €6.35/month and I wouldn't mind paying that and not the €15/month.
I then got a reply from someone else saying that that was the UK price and that the Irish price is €15/month.
I replied saying please cancel my account. I know I might have to ring.. but I get the feeling that they will come back and say I can't cancel even tho an earlier email said I can.
Do anyone have any idea what will happen ?
As I said I have it about 3 days at this stage.
Thanks.
The package was mis-sold/represented in my eyes and I don't want the service anymore.
I rang them a few hours after the install and asked them where my extra stations where.. they said I had to pay an xtra €15/month for them.. I was going mad.. I said there website was very mis leading etc.
I emailed them to check and was told again they it was extra but since I was in 30 days I could cancel without early cancellation fee. I have this in an email.
If the same email the person said the upgrade would cost £5.25/month. I replied saying that £5.25/month is about €6.35/month and I wouldn't mind paying that and not the €15/month.
I then got a reply from someone else saying that that was the UK price and that the Irish price is €15/month.
I replied saying please cancel my account. I know I might have to ring.. but I get the feeling that they will come back and say I can't cancel even tho an earlier email said I can.
Do anyone have any idea what will happen ?
As I said I have it about 3 days at this stage.
Thanks.