I have used Homeloans a couple of times recently when buying investment prpoerties. The initial online application does not affect the level of personal advice and commitment you receive from the Homeloans staff. I had a difficult application which worked out very well due to the excellent advice and customer service i received throughout the process. The online application is very secure and speeds up the application directing information to the right channels from the start. Homeloans also offer great expertise re life cover, fire cover, solicitor recommendations etc.