Hi all,
I bought a camera bundle from Pixmania yesterday week. Even thought the website says "in stock" i got an email back that day after the transaction went through saying " camera is currently out of stock, we will send it a.s.a.p".
This was no good for me as i needed the camera for my holiday next week so i mailed back to cancel the order. They replied again that evening to say that the order had been dispatched and i got a tracking number and all. There has been no movement from the tracker since last Wednesday.
I rang the parcel crowd today and they have no idea about the parcel saying that they have not got it.
I phoned Pixmania after and they have said that it has not been dispatched yet ?? and to wait a few more days !!!!!!
What can i do, my hands are tied. I ordered them to investigate the dealings but what good will that do....
Where do i go from here ?
p.s i have an e mail saying that it has been dispatched, but pixmania have no record of that email.....
I have bought from them before and am so disappointed.
What do i do ?