Are banks obliged to notify you in writing of changes to a mortgage repayment?

GreenQueen

Registered User
Messages
281
We bought a property in 2003 & our TRS expired on 31/12/2009.

Our first repayment for January 2010 reflected the TRS being gone and we didn't receive any notification of a change to our repayments. We didn't expect to receive anything because all documentation from the bank states the repayments excluding TRS (if applicable).

The repayment for February was a similar amount as that for January which is as we expected.

I've just checked our account and the bank has deducted a larger amount from our bank account for the March repayment than they should have. We've received no correspondence from the bank on this. In fact I was speaking to the Mortgage team on Wednesday last and there was nothing mentioned then either.

So before I try and speak to the bank tomorrow if anyone is familiar with the requirements I'd appreciate some information. We are on a fixed rate.
 
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