I have recently changed brokers to Sharewatch,
Whilst the set up of the account was smooth and *************************,
Dealing with them seems to be, well...quite the opposite!
I have bought shares weeks ago over the phone after not being able to trade online as the platform simply wouldnt let me...fault of theirs!
Then now that I traded over the phone, my valuation for my portfolio remains the same and makes me wonder whether or not I have actually purchased these at all!
I have emailed them..of course no response,
I also rang them and they said my account would be updated by the close of business that day...2 weeks ago..
Just wondering if any one else if having the same issues and are we as well paying more for a higher priced broker which may be a bit more professional in terms of technology as well as customer care.
Whilst the set up of the account was smooth and *************************,
Dealing with them seems to be, well...quite the opposite!
I have bought shares weeks ago over the phone after not being able to trade online as the platform simply wouldnt let me...fault of theirs!
Then now that I traded over the phone, my valuation for my portfolio remains the same and makes me wonder whether or not I have actually purchased these at all!
I have emailed them..of course no response,
I also rang them and they said my account would be updated by the close of business that day...2 weeks ago..
Just wondering if any one else if having the same issues and are we as well paying more for a higher priced broker which may be a bit more professional in terms of technology as well as customer care.