nathan210705
Registered User
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- 75
All,
I'm looking for a bit of advice on making a claim on the building insurance of an apartment complex.
Basically the apartment above me had quite a bad leak, which filtered down into my apartment. The walls and ceiling are damp, the lights are gone (and the trip switch won't work) and the door frame may be damaged due to the leak coming through the frame. Plus the fire alarm, which is hooked up to the electrics is making strange beep sounds, which isn't normal.
I've been onto a loss assessor who did a report on the damage.
I then got onto the management company for the insurance details so that the loss assessor can work to resolve the issue. Basically the management company told me that I HAVE to work with them to resolve the issue and that they won't be giving me the insurance details. I was told to send them quotes for the damage and THEY will work with the insurance company.
The thing is, I'm not an expert in loss/damage assessment and therefore, I'm not in a position to pinpoint any damage that isn't obvious, so how can I get quotes for things that I'm not trained to see.
What are my rights here? In this scenario is it normally up to the individual apartment owner to assess the damage and get quotes for the damage that is obvious? What above the damage that isn't obvious?
Thanks in advance.
I'm looking for a bit of advice on making a claim on the building insurance of an apartment complex.
Basically the apartment above me had quite a bad leak, which filtered down into my apartment. The walls and ceiling are damp, the lights are gone (and the trip switch won't work) and the door frame may be damaged due to the leak coming through the frame. Plus the fire alarm, which is hooked up to the electrics is making strange beep sounds, which isn't normal.
I've been onto a loss assessor who did a report on the damage.
I then got onto the management company for the insurance details so that the loss assessor can work to resolve the issue. Basically the management company told me that I HAVE to work with them to resolve the issue and that they won't be giving me the insurance details. I was told to send them quotes for the damage and THEY will work with the insurance company.
The thing is, I'm not an expert in loss/damage assessment and therefore, I'm not in a position to pinpoint any damage that isn't obvious, so how can I get quotes for things that I'm not trained to see.
What are my rights here? In this scenario is it normally up to the individual apartment owner to assess the damage and get quotes for the damage that is obvious? What above the damage that isn't obvious?
Thanks in advance.