Hi I have just requested to have by broadband disconnected from Eircom and I have been told that I have to give 30 days Notice. (I have nad the broadband for over two years and they say they can change the terms and conditions at any time) I will be charged for the broadband for 30 days after my request has been received in writing. Now, there is two factors here. One I no longer have the requirement for broadband so why am I being charged for 30 days and secondly if I was moving to another provider would I still have to give 30 days notice? The level of customer service has been shambolic and I will now be moving my phone to another provider as soon as possible. Do they not get it? Competition? Customer satisfaction? Has anybody else experienced difficulty moving from Eircom recently or is this just an isolated incident
Thanks in advance
Thanks in advance