N
nic
Guest
I made a booking with 1800hotels on July 3. I received the confirmation email as usual, and the money was taken from my credit card. I arrived at the hotel this afternoon to find there was no longer any reservation for me. GTA Travel, which appeared on the confirmation email, had contacted the hotel on July 10 to cancel the booking. I received no emails about any of this.
The hotel staff were extremely helpful and contacted GTA directly. It turns out that 1800hotels have apparently gone bust. I have no idea if this is true but there's clearly something going on, and I'd advise anyone who has booked through their website to contact the hotel directly to check out whether they do in fact have a reservation.
The hotel staff were extremely helpful and contacted GTA directly. It turns out that 1800hotels have apparently gone bust. I have no idea if this is true but there's clearly something going on, and I'd advise anyone who has booked through their website to contact the hotel directly to check out whether they do in fact have a reservation.