I've just been charged over €28 for two calls to 11811 lasting seven and a half minutes (and made by a mystery person from our Virgin landline).
We have no way of verifying the calls so just have to suck it up.
I queried the charges with Virgin only to be stonewalled with the line saying it was 'standard'. I'm not sure what's standard about this level of extortion and have lodged a complaint.
I called Comreg, whose operator gave me a quaint pre-prepared speech about the 'free market' and their not being in a position to interfere, before instructing me to run along to the Department or to my TD. Which leaves one wondering what they are actually for...
A search here and other fora shows that this issue arises sporadically, but there is no real resistance to this blatant abuse by operators and Eircom. People seem resigned to it as some kind of inevitable reality... perhaps we've just run out of steam in relation to this sort of racket.
We have no way of verifying the calls so just have to suck it up.
I queried the charges with Virgin only to be stonewalled with the line saying it was 'standard'. I'm not sure what's standard about this level of extortion and have lodged a complaint.
I called Comreg, whose operator gave me a quaint pre-prepared speech about the 'free market' and their not being in a position to interfere, before instructing me to run along to the Department or to my TD. Which leaves one wondering what they are actually for...
A search here and other fora shows that this issue arises sporadically, but there is no real resistance to this blatant abuse by operators and Eircom. People seem resigned to it as some kind of inevitable reality... perhaps we've just run out of steam in relation to this sort of racket.