pvtighe said:
Ulster Bank for 9 months at 0% but incredibly slow due to applications being processed in the UK.
Fully agree with this. I switched to UB Zink, which advertises 0% for 9 months.
However, when eventually they actually opened the account for me, about 6-7 weeks after application, having sent them full details of old CC company and amount to be transferred, they managed to nake a complete mess, opened an account with 5K limit, and did'nt facilitate the transfer to my old CC because of so-called problem with scanning my original application.
When i contacted their so-called customer service number, i was eventually connected to a call-centre in Manchester, where the poor guy hadn't even heard of a "Euro Transfer", couldn't understand that Ireland was a completely seperate monetary entity. Eventually, his Manager was able to sort out the Transfer.
But I was already into the second month of my 9 month period.
I initiated a complaint, citing all the above, via their PO Box complaint centre in Ireland.
Thankfully, they have recognized that their "customer service" left a lot to be desired in my case, etc. etc. Profuse apologies, plus an extension of the free period by a further month, giving me back what i had lost due to their incompetance.
However, as soon as the 9 months are up, I will be moving, as I don't like the service, and the fact that it is incredibly difficult to pay on-line.