Jack The Lad
Registered User
- Messages
- 168
I'm with O2, paymonthly, and should be eligible for an upgrade about now, based on previous upgrades. My current phone is banjaxed, and I need to get a new phone. But I have been told by an O2 shop owner, and by an O2 operator that I am not eligible for an upgrade as the criteria for eligibility has changed, though neither of them knows what the new criteria is. I've seen a couple of mentions of this online in the past week, with rumours that you need to spend E1,500 before you're eligible now. For me that would take about four years.
I'm not prepared to fork out E550 for a sim-free phone when the upgrade is retailing at E200 in O2 stores right now, so I guess the only other option is to transfer to Vodafone or one of the others, and avail of their first-time user options.
Surely O2 is shooting itself in the foot with this new policy? Has anyone had a similar experience, or factual information on what the new upgrade criteria actually is?
I'm not prepared to fork out E550 for a sim-free phone when the upgrade is retailing at E200 in O2 stores right now, so I guess the only other option is to transfer to Vodafone or one of the others, and avail of their first-time user options.
Surely O2 is shooting itself in the foot with this new policy? Has anyone had a similar experience, or factual information on what the new upgrade criteria actually is?