Ulster Bank's proposal to deal with offset mortgages

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That totally bypassed me! Then again I likely wouldn't have received a letter as I hadn't paid them any interest for many years so no scope I suppose for an error with mine.

I remember in my very first year of my first mortgage I had a doubling up of the interest charged, very obvious error in a simpler time so it was actually easier spot on the statment but I got a refund after bringing it to bank's attention, it could so easily have gone unnoticed though!
Wow Indeed it could have gone unnoticed! You were lucky to catch that!
 
I remember in my very first year of my first mortgage I had a doubling up of the interest charged, very obvious error in a simpler time so it was actually easier spot on the statment but I got a refund after bringing it to bank's attention, it could so easily have gone unnoticed though!

Hi Monbretia. Was that with First Active / Ulster Bank? Or some other bank?

I wasn't checking interest back in the early days of my mortgage for myself.
I probably should go back through statements, just in case.
 
Hi Monbretia. Was that with First Active / Ulster Bank? Or some other bank?

I wasn't checking interest back in the early days of my mortgage for myself.
I probably should go back through statements, just in case.
It was First Active, it wasn't the Offset though, started out as standard mortgage so we're talking 1990/91. I think interest charges were a lot less computerised and still required a lot of human input, it was added once a year rather than monthly, annual rest as they called it but mine was added twice!
 
Thanks Monbretia!
I only started from 2004/2005.
But it still might be no harm to check all the Statements.
 
Never heard of anyone on the offset having mistakes in the interest charges, not to say it didn't happen though! Did they explain how it happened?
Mistakes is what UB do.

This is notifying me of their correction to their correction of their original error. Who knows if it is correct.
 

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Mistakes is what UB do.

This is notifying me of their correction to their correction of their original error. Who knows if it is correct.
Ulster bank never offered these mortgages did they? Were offset exclusive to First Active and by the time they were merged into Ulster Bank had they been withdrawn from the market?
 
Ulster bank never offered these mortgages did they? Were offset exclusive to First Active and by the time they were merged into Ulster Bank had they been withdrawn from the market?
No they were never offered by UB, they just took over the FA ones. They ceased in 2008 together with all trackers in FA anyway.
 
Hi. Just wondering has anyone sent back the additional information requested by UB (appendix 2) I think. I got a text message this week to send it in ????
Thanks folks
 
Hi. Just wondering has anyone sent back the additional information requested by UB (appendix 2) I think. I got a text message this week to send it in ????
Thanks folks
No, I haven’t done that myself. I haven’t received any text messages at all from UB on this whole proposal matter.
 
Hi. Just wondering has anyone sent back the additional information requested by UB (appendix 2) I think. I got a text message this week to send it in ????
Thanks folks
I decided not to trust the Christmas time post system and opted for the online identity verification.
I rang the (0818)210260 number and gave my phone number and email.
I got an email about a day later with a link to a third party "HooYu" online identity verification process.
I had to photograph one of my documents and it also took a "selfie" picture of my face.
And I uploaded a pdf file of one document.
 
Ulster bank never offered these mortgages did they? Were offset exclusive to First Active and by the time they were merged into Ulster Bank had they been withdrawn from the market?
You are right it was an FA product, but it was UB that made the mistake in the interest charge, and then made a mistake when they went to correct tahat.
 
Late to this conversation but have 4.5 years left on the Offset and balance approx €50,000. I never used the Offset facility as I never had enough cash but was happy that I had a tracker. Offered €5,250 so going to take it.
 
Hi all, so I'm the 3rd person to STILL not have received my letter. I waited it out (not realising you guys were here and thought they were just taking some time as they were done in waves) do I rang them before Christmas to find I should have received it on 1st December. They said they don't know the amount and can't tell me on the phone and were reissuing my letter... but still nothing. At this rate I'll be finding out if and when it hits my account!!!
 
Hi all, so I'm the 3rd person to STILL not have received my letter. I waited it out (not realising you guys were here and thought they were just taking some time as they were done in waves) do I rang them before Christmas to find I should have received it on 1st December. They said they don't know the amount and can't tell me on the phone and were reissuing my letter... but still nothing. At this rate I'll be finding out if and when it hits my account!!!
I would advise calling daily until you receive the letter. It took several calls over a couple of weeks from us to finally get the letter and in the end we got it digitally. The physical letter took another day or two after that.
 
Good question. Ostensibly the reason UB are giving is that they are doublng the payment to account for the fact that they can't predict the future interest rates. They are using a rate yield curve to guesstimate what the interest rates will look like.
First time poster ,,,,,,,, received this reply back from revenue regarding the tax implications with the ex gratia payments ,,,,,,,,,,,,,,,

With regard to the ex-gratia payment from Ulster bank, we would need more information in order to answer your query. Is this amount that you expect to receive a payment or a refund?

Can you please get a letter form the bank detailing what the payment relates to and you can upload a screenshot of the letter through My Enquiries so that we can review it for you.
 
"It is our view that this ex-gratia goodwill payment should not have tax implications. However, this should not be interpreted as tax advice as Ulster Bank cannot provide tax advice to customers on this matter. Each customer will need to consider their own unique circumstances. The tax framework in Ireland is one of self-assessment, meaning each taxpayer must make their own assessment of taxes due and consider whether their circumstances require independent tax advice. We ask customers to consider this in the context of their own personal tax affairs."

This is what Ulster Bank say on it.(Which has changed recently). Wish they would say why they are of the view that there should be no tax implications. Or what circumstances could change that?!
 
"It is our view that this ex-gratia goodwill payment should not have tax implications. However, this should not be interpreted as tax advice as Ulster Bank cannot provide tax advice to customers on this matter. Each customer will need to consider their own unique circumstances. The tax framework in Ireland is one of self-assessment, meaning each taxpayer must make their own assessment of taxes due and consider whether their circumstances require independent tax advice. We ask customers to consider this in the context of their own personal tax affairs."

This is what Ulster Bank say on it.(Which has changed recently). Wish they would say why they are of the view that there should be no tax implications. Or what circumstances could change that?!
What is your opinion on whether the ex gratia is a payment or a refund?
I'm sure there are nuances here re tax implications
 
What is your opinion on whether the ex gratia is a payment or a refund?
I'm sure there are nuances here re tax implications
I would think it is a compensation payment? Key word being compensation. Through the removal of the offset facility, we are incurring a loss, and this payment is compensation for that loss.
 
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