The delivery takes about 7 days. I order kitty litter food and toys for the cat on it and have no complaints.
My last order came missing the box of kitty litter, I sent them a comment via their website and hear nothing, sent another and got a respone offering a refund or a second shipment, I chose to go with the second shipment and it arrived within the estimated timeline... along with the original order.
I cannot get them on the phone, the number does not seem to work and you can't e-mail them directly,just via the website contact form.
However, they did sort out the problem.
The handy thing is that they provide you with a tracking number so you can watch the mouvement of your order and check up on it's progress.
Enjoy!!
addob