mugsymugsy
Registered User
- Messages
- 87
Just been through the years dance between energy companies.
Sorry for the rant but I guess I'll be back in a year checking rates again.
Bord Gais ring when you're getting close to the end of your contract.
I can't remember what they offered me. It was something like €70 of one of my bills 4000 club card points and a continuation of the monthly discount.
I thought it was quite proactive. I have a history of switching so maybe I'm on a list. Prior to the call I had a reminder set up in my calendar to shop around
I had nothing but billing problems when I was with BGE - they never correctly applied the discounts, their bills were deliberately designed to make it difficult to see what you were being charged and their customer service agents struggled with basic maths when I complained. Never again, I don't care what fantastic discounts they're offering, it's meaningless if they're not actually applying them to your bill.
I had nothing but billing problems when I was with BGE - they never correctly applied the discounts, their bills were deliberately designed to make it difficult to see what you were being charged and their customer service agents struggled with basic maths when I complained
I switched from Just Energy (gas) even though they are currently cheapest. My experience was that they billed in the opposite month to meter readings, and therefore used estimates for every bill. They ignored my customer reading
Did someone launch a service where they would manage your utilities for you and switch you automatically to get the best rate?
Did someone launch a service where they would manage your utilities for you and switch you automatically to get the best rate? Maybe that was in the UK?
Brendan
They do pay €200 to switchers so I wonder does that make them the same as the others?
I am on level pay with BG, i didn't realise this. Am i paying 20% more for this service?I looked into Level Pay with Bord Gais a few years ago when they rang me up to try and push it. Fortunately I had looked into it already and had found out that you have to pay 20% more than your usual usage amount. The person on the phone admitted they hadn't planned to point that out to me.
Of course, that's so that you won't end up with a big bill down the line.
You'd have to be really cynical to think it was actually to tie you in to them because you have a huge credit on your account and doubt as to how long a refund would take.
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