You are entitled to either a party on the date you booked , or a full refund.
Did you request a refund?Am I entilted to get our money back?
They may have had our best interest at heart
The hotel manager did not appreciete the request and got quite frustrated. He felt that it was unfair of me to even ask. The terms and conditions says "The hotel are not responsible if a performer or group cancels for any reason." This was used as justification to refuse a refund.
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