There should be a way you can contact the UCI. Write them a letter?
I know in Cineworld you need your CC to collect the tickets. Is UCI similar? Did you lend you card to someone? Could this be an old charge only coming through now?
You shouldn't have to go to UCI. Dispute the payment with Bank of Ireland and let them sort it out.
How though, what will I say to them?
ronan_d_john said:As the provider of the credit card service, they have provided safeguards to ensure that only you can initiate such transactions - signatures, and chip & pin. Bank of Ireland have failed in their duty.
ronan_d_john said:It is up to BOI to see how UCI were able to pass them a bogus credit card transaction - not your problem.
What about 'cardholder not present' transactions? For example, last time I looked, you did not need either a signature or a PIN to buy goods/services online
But you need a CCV no......
don't bother with UCI, contest the charge with your service provider & thats that, keep it simple, why would you bother chasing UCI on behalf of the bank, I don't get it ?
I honestly don't see the big deal with asking UCI.
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