Same here. If their CEO arrived at my house with a hamper and a promise of free phone and Internet for life I'd tell him to shag off.I switched providers by the end of the week and wild horses wouldn't drag me back.
Could not have put it better myself-and believe it or not they have recently got even worse -I am waiting almost 3 weeks for a response to an email about their digital service which at times is unwatchable due to stalling etc.I long ago gave up trying to phone them.NTL without a shadow of a doubt. It is a faceless compassionless organisation that sucks the soul out of you by way of hold music and lack of accountability. The ironically named Customer Service department must surely be the most useless in the world never mind Ireland.
So who's the best?
I find Vodafone business support to be superb.
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