Working from home - what to do for a phone

ice

Registered User
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396
Hi

I am going to be working from home one day a week from next month and was wondering what the norm is regarding a phone.

My employer has offered to pay for my phone calls but I dont' really want to use my home number.

What is the norm in these situations ? Is it to get a second line in or a mobile ?

Thanks
 
Can you redirect your office desk phone to your home phone? That would at least mean that you would not give out your home phone number.
 
Ice, this is what I do. My phone at work is redirected to my home phone, staff in the office can call me/transfer calls from customers just as if I was sitting at my desk. Just contact the company that installed the phone system to setup call divert. I use skype to call out, just for cost savings. Skypein (your own landline number) is not available for Ireland.
 
I don't have a landline so just use my mobile when I'm working from home. I get 1 of my colleagues to forward my desk phone to my mobile & I have a company calling card if I need to make outgoing calls.
 
Ice, this is what I do. My phone at work is redirected to my home phone, staff in the office can call me/transfer calls from customers just as if I was sitting at my desk.

So could I give me direct line number to customers/clients and it would just ring through at home. So someone in the office would have to make sure the phone was taken off dirvert at the end of the day to avoid clients ringing me after hours /on my day off ?

Would I pick up messages on my work phone through my home phone or by calling into my work phone (if you know what I mean)
 
If you have a more recent switchboard in your company it should be possible to divert your phone yourself remotely using a PIN number to access the divert function.

Be aware that asking in-office colleagues to keep diverting your phone is a typical cause of resentment against teleworkers reported in many large trials. Ask nicely and check at intervals to make sure that you are not overburdening your colleagues.

Unfortunately "follow me" numbers used widely in other jurisdictions are unfeasibly expensive in the Eircom scheme of things...

Reimbursement of home office calls is covered in the Revenue leaflet IT69 available at: www.revenue.ie/leaflets/it69.pdf

All the best

Imogen
 
If your company has an IP enabled PBX you could get an IP softphone installed on your PC at home , or a hardphone connected to your router- provided you have a broadband connection - your desk number stays the same and all the calls you make go out of the company phone system, not your personal phone line
 
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