So, as the impacted borrower wrongfully removed off tracker, I can tell u am now on a rate of 7.25% and stuck in vulture fund. Appeals panel rejected my argument that in order to be fully put in position I would otherwise have been in, then I should be on a 3.1% rate based on PTSB's fixed rates in 2019 on entire debt. (I was over €16k ahead of schedule on the date the split mortgage was put in place in 2016 as per redress statement on tracker rate)This complaint, which was partially upheld by the Ombudsman's Office in 2022, gives you an idea of what happened for customers in the circumstances you've referenced:
Obviously the Omdbudsman does not reference a particular lender but you get the idea. Go to pages 39 & 40 for the steps the bank had to take to rectify things.
For what it is worth I would like to express my sympathy.So, as the impacted borrower wrongfully removed off tracker, I can tell u am now on a rate of 7.25% and stuck in vulture fund. Appeals panel rejected my argument that in order to be fully put in position I would otherwise have been in, then I should be on a 3.1% rate based on PTSB's fixed rates in 2019 on entire debt. (I was over €16k ahead of schedule on the date the split mortgage was put in place in 2016 as per redress statement on tracker rate)
I am bitterly angry and upset
So, as the impacted borrower wrongfully removed off tracker, I can tell u am now on a rate of 7.25% and stuck in vulture fund. Appeals panel rejected my argument that in order to be fully put in position I would otherwise have been in, then I should be on a 3.1% rate based on PTSB's fixed rates in 2019 on entire debt.
1) I am PTSB customer. My complaint with fspo, first submitted in early 2017 was upheld 5 years later in January 2022 and as a result c 200 others were deemed impacted.Hi pfs
Could you clarify please.
1) Has Ulster Bank agreed that you should not have lost your tracker?
2) If so, then Pepper must put you back on the tracker rate
3) If you are paying 7.25% does that mean that your tracker rate is ECB + 3.25%?
4) What has it got to do with ptsb's fixed rates?
Brendan
No, my property has "mica" - defectived concrete blocks and will probably require demolitionAre you in a position to switch back to ptsb yourself?
Brendan
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