"decided to resign her position" .... seems that the whole incident has been well and truly white washed.
got a response saying she was forwarding my question onThanks
Just wondering if anything will be done about it to stop something like this happening to another staff member in the future? Or does it end with an apology for spoiling my evening? Does anyone check with the former crew member to make sure she is ok or to apologise to her for the way she was treated?
I note your website boasts being an employer of the year but incidents like this one are obviously not taken into account.
Regards
I personally wouldn't get involved. This incident is none of our business and none of us know the full story. Overhearing a bit of a conversation about something which had absolutely nothing to do with us and then making a complaint about it seems a bit absurd.
Surely that is sandrat's point? The entire matter should have been held in private behind closed doors not in a public area, thereby avoiding discomfiture, embarrassment and possibly humiliation for the employee, customers and the shift supervisor. I say well done sandrat for raising the issue and as a human being and customer of the organisation on the day concerned I believe it was certainly your business. I'd have made it mine.... Overhearing a bit of a conversation about something which had absolutely nothing to do with us and then making a complaint about it seems a bit absurd.
I agree but holding these type of meeting in a public area isn't best practice. They said they will review it so I'd have been happy with that.
I asked the manager when she was finished if did she not have an office and she told me that was a major bone of contention with her because she only had a cash office and there wasnt even room for 2 people to stand in it at once. She then went into that office with the other staff member who was her witness and stood in there with him!
Despite the lack of suitable office space for such meetings I accept
your point that the lobby area is not an ideal place and we will
certainly review this.
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