As far as I know people are only working to rule in the health service if a position has not been filled, ie. not taking on extra work if a colleague is going on maternity leave or has retired and is not being replaced.
I had a most unpleasant experience today with a government body when I was told there is a work to rule on at the moment and the item I need will take longer than normal. I don't want to mention what happened until what I need is sorted out but can anyone point me to a list of where Irish civil servants are having work to rules. (I already know about the baggage handlers in Dublin airport for example). Work to rule means a go slow for those who don't understand the term.
I thought there were also work to rules in place in the education sector, eg PTA meetings + the Gardai at the airport passport controls
I had a most unpleasant experience today with a government body when I was told there is a work to rule on at the moment and the item I need will take longer than normal.
I don't want to mention what happened until what I need is sorted out but can anyone point me to a list of where Irish civil servants are having work to rules.
(I already know about the baggage handlers in Dublin airport for example).
Work to rule means a go slow for those who don't understand the term.
If you believe you have been badly treated by a Department of State, e.g incorrectly told there is a work to rule (there is no work to rule in the civil service) or have been treated without proper consideration, you have a right to complain under the relevant Customer Service Charter. So for the Passport Office it’s: [broken link removed] If you have been treated without courtesy you should complain to the department concerned.I believe the reason for the rudeness is that the person dealing with passports is a career civil servant of high rank and didn't want to be dealing with menial work like passports which that person was forced to do due to the small size of the office.
I know in the civil service that you come across all sorts of people, but some of these people who can make life decidedly awkward and never think of the repurcussion of ordinary people.
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