J
I wouldn't say you'd get your €8.30 back unless others complain about the same thing as they will think you are just trying your luck, but definitely worth highlighting it to the post office.
You'd wonder though why anyone would go to so much trouble to ''try their luck'' over €8.30 unless they weren't trying their luck but genuinely complaining. Similarly with the person working behind the counter. It hardly makes sense unless that was also widespread. Its' definitely worth saying something about but if it's a small family owned and run post office then who knows maybe there could be a cover up. In that case who do you complain to then ?
How long would a post office normally keep CCTV? They have won pointing right at the counter.
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