gnf_ireland
Registered User
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For the harder cases, where health issues have arisen, the appropriate big numbers. For example, €250k for someone who has had a stroke.
Gordon
How could you attribute the stroke to the overcharging? Sure people can claim every ill they have is due the overcharging, but usually there are multiple factors.
Brendan
Another poster suggested that the compensation should be at the banks own "unauthorised overdraft" surcharge rate on top of the interest.
For Ulster Bank this is 9
So an overcharge of 32k would probably mean a surcharge interest of about €7,000 based on a simplified 4,000 / year overcharge
Therefore a fair headline rate would be 20-25% of the overcharge.
The advantage of using the unauthorised overdraft rate is that you are using the bank's OWN rate and not something taken out of thin air.
How could you attribute the stroke to the overcharging? Sure people can claim every ill they have is due the overcharging, but usually there are multiple factors.
What about the man who appeared in front of the Finance Committee? He had a stroke and his wife had a nervous breakdown?
Let's be clear that the refund already includes interest.
Normally in cases such as this, only refunds are given. The Central Bank has got the lenders to agree to pay compensation to everyone.
It's very complicated which is why the Appeals Panels are the best way to decide.
I think in general people just want what is fair. But to give everyone a generic amount is definitely not
The bank need to meet its customers one to one and find out from them directly what harm they have inflicted on their own customers.
Absolutely they owe you a personal apology and should make a reasonable attempt to do what they can to put it rightIt's a minimum curtousy the bank owe us.
I think the difference here is a legal duty versus a moral duty and think you may be looking in the wrong place for moral duty.The bank want the customer to prove that what the bank did caused harm to the customer.
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